Internal Chat for Team Collaboration

Collaborate with your sub-account users directly within the Conversations module:

What you can do:

• Collaborate with your team using private, internal chats — right inside the Conversations module

• Send messages, emojis, and attachments to communicate effectively

• Organize chats by adding subjects for better clarity and easier search

• Add team members to existing chats and control whether they can view past messages

Why it matters:

• Eliminate the need for external tools for team communication

• Keep internal discussions separate from customer-facing conversations

• Coordinate faster and stay aligned — all within one platform