AI
Why is my AI chat widget not showing on my website?
If your chat widget isn't appearing on your website, don't worry — it's almost always a quick fix. Here are the most common reasons and how to resolve...
How do I update the information my AI agents use to answer questions?
Both your AI Chat and AI Voice agents pull their answers from a shared knowledgebase. Keeping this knowledgebase up to date means your AI always has a...
Where do I find the summary of a call my AI Voice agent handled?
After your AI Voice agent finishes a call, a summary of the conversation is automatically saved to the contact's record in CareFunnels. You can find i...
What does my AI Voice agent do and how does it work?
Your CareFunnels AI Voice agent is a smart phone receptionist that answers every call to your agency — instantly, 24 hours a day, 7 days a week. It ne...
How do I take over a conversation from my AI Chat agent?
Your AI Chat agent handles most conversations on its own — but sometimes you'll want to step in personally. Maybe the visitor has a specific question ...
What does my AI Chat agent do and how does it work?
Your CareFunnels AI Chat agent is a smart assistant that sits on your website and talks to visitors automatically — 24 hours a day, 7 days a week. It ...