Conversations
How do I send a message to multiple contacts at once?
If you need to reach out to a group of contacts at the same time — like following up with all new applicants or sending an update to a list of client ...
How do I send a text message to a contact?
You can send a text message to any contact directly from CareFunnels — no need to pick up your personal phone. Messages are sent and received through ...
How do I know if a lead has responded to my follow-up?
Whenever a contact replies to a text, email, or chat message, their response is saved in CareFunnels. You can check for replies in two places — the Co...
How do I save and reuse message templates?
In CareFunnels, saved message templates are called Snippets . They let you write a message once and reuse it anytime — so your team isn't typing the ...
How do I see the conversations my AI chat widget has had with visitors?
Every time someone chats with your AI widget, the conversation is saved in CareFunnels. You can read through these at any time to follow up with poten...
Getting Started with the Conversations Tab
CareFunnels' redesigned Conversations experience delivers a faster, clearer inbox with four flexible panels, upgraded filtering (including tags and AN...